Privacy policy

Effective Date : 26/07/2025

Welcome to Morocco Red City. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.moroccoredcity.com (“the Site”).

By using our Site, you agree to the terms outlined in this Privacy Policy. If you have any questions, please reach out to us at contact@moroccoredcity.com.

1. Introduction & Scope

This Privacy Policy applies to all visitors and users of Morocco Red City and governs how we handle personal data collected through www.moroccoredcity.com.

It covers information you provide directly, data collected automatically, and how we use and share that information to deliver a better travel experience.

2. Information We Collect

We collect two main types of information:

a. Information You Provide Directly

When you interact with our Site (e.g., signing up for a newsletter, booking services, contacting us), you may provide:

  • Name
  • Email address
  • Payment details (when applicable)
  • Any personal information included in your messages or inquiries

b. Information We Collect Automatically

When you browse our Site, we may automatically collect:

  • IP address and device type
  • Browser information
  • Location data (based on IP or device settings)
  • Pages visited and time spent
  • Referral sources (e.g., where you came from)
  • Cookies and similar tracking technologies (see below)

3. How We Use Your Information

We use your information to:

  • Provide services and respond to your inquiries
  • Personalize your experience and recommend content
  • Process payments and confirm transactions
  • Send newsletters and marketing (if you opt in)
  • Improve website performance and functionality
  • Comply with legal obligations and protect our rights

We never sell your personal data.

4. Cookies & Tracking Technologies

We use cookies and similar tools to improve your browsing experience. Cookies are small text files stored on your device. We use:

  • Necessary cookies – essential for site functionality
  • Performance cookies – help us understand how visitors use the site
  • Functionality cookies – remember your preferences
  • Advertising cookies – show you relevant ads and track campaign performance

You can manage cookie preferences through your browser settings or use our cookie banner (if available) to opt out of non-essential cookies.

5. Third-Party Sharing

We may share your data with trusted third parties, including:

  • Booking and travel platforms (to facilitate reservations or services)
  • Analytics providers (like Google Analytics, to understand traffic)
  • Advertising partners (to show relevant promotions or affiliate offers)
  • Email service providers (for newsletters and updates)

These partners are required to protect your data and only use it for agreed-upon purposes.

6. User Rights & Choices

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your personal data
  • Restrict or object to how we use it
  • Receive a copy of your data (data portability)
  • Opt out of marketing communications

To exercise any of these rights, email us at contact@moroccoredcity.com. We’ll respond within the timeframes required by law.

7. Data Retention

We keep personal data only as long as necessary:

  • Newsletter subscriptions – until you unsubscribe
  • Booking or transaction records – as required by law (typically up to 7 years)
  • Analytics data – typically 14 to 26 months (depending on platform settings)

We delete or anonymize data when it’s no longer needed.

8. Security Measures

We take your privacy seriously and implement safeguards to protect your information, including:

  • HTTPS encryption
  • Secure servers and firewalls
  • Limited access to personal data by authorized staff only
  • Regular monitoring and updates to our systems

While we do our best to protect your data, no method is 100% secure.

9. International Transfers

Our servers or service providers may be located outside your country. If we transfer your data internationally (e.g., from the EU to the U.S.), we use approved safeguards like Standard Contractual Clauses to ensure your data is protected.

10. Children’s Privacy

Our website is intended for users age 16 and older. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a minor without proper consent, please contact us and we’ll delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version here with a new Effective Date at the top of the page.

We encourage you to review this page periodically to stay informed.

12. Contact Information

Have a question or request about your personal data?

📧 Email us at: contact@moroccoredcity.com